Wicked Adventures Belize

EMERGENCY SAFETY PLAN

All Employees and Contractors will be trained in these procedures and will maintain a copy of this operating procedure near them at all times.

IN CASE OF EMERGENCY CALL COAST GUARD OR POLICE DIAL 911!! 

Only after 911 is notified render first aid or assistance if it is determined to be safe to render such assistance.  

Render first aid.

Contact the nearest hospital or doctor.

COVID-19 Protocols

Guests will be greeted at their Gold Standard Resort  with sanitized golf carts/boats/vehicles.   Wicked Adventures of Belize has partnered with Tropicana Golf Carts and has arranged to rent a sufficient amount of carts  for pick up and drop off of all of our guests if necessary.   The following protocol will be used for pick up and drop off of guests.

1. Greeting of guests is an essential aspect of our hospitality goal, to this end we will always practice social distancing when greeting or saying goodby to guests.
2. Carts will be picked up and cleaned by the Guide prior to transport.
3. Transport of guests will be conducted by a licenced tour guide with Wicked Adventures of Belize
4. Enough carts will be used to maintain social distancing with the guest of group of guests
5. Only one group of guests will be transported at a time.
6. Masks and gloves and goggles/face shields will be worn by all employees/staff transporting guests.
7. Luggage will be used in seats to socially distance guests.   Enough carts will be used to transport luggage and guests while maintaining the maximum possible social distancing.
8. Guests will be dropped at the Gold Standard Resort and luggage will be sanitized per the instructions contained in this plan.   
9. Once guests are dropped.  The carts will be sanitized by the Guide prior to return.  
10. This process will be used to drop off guests once their tour is complete or we are transporting guests for a Gold Standard Resort.
11.  We will ensure that the temperature of each guest is taken and logged prior to departure. Contactless Infrared thermometers will be used to take the guest temperature. Those with an elevated temperature and/or visible symptoms should be documented and moved to a designated quarantine/isolation room on the property at the SSB, and the MOH contacted immediately to determine the next steps.
12. Vehicles will have hand sanitizer and/or sanitizing wipes available to all passengers and passengers must wash or sanitize hands before boarding the transportation vehicle.
13. Staff and guests are required to wear face masks during transport. The number of passengers per vehicle will be limited to seating capacity or less.
14. Pick up of guests for tours must be from an approved accommodation provider, cruise port, licensed tour operator, or designated tour site.
15. At pick-up, the driver/tour guide will  provide a briefing to guests on new procedures including health waiver requirements; a visual scan of passengers should be conducted and any exhibiting flu-like or respiratory symptoms should not be allowed to board the vehicle, and the protocol for handling sick persons followed.
16. No guests will be mixed with guests from any other approved hotel at any time.  Only a group of guests from one Gold Standard Hotel will be one one trip with the same guide.  Groups will nor be mixed between hotels so that contract tracing can be done more easily if so needed.
17. First-aid kits provided in vehicles must be fully equipped with CPR masks to be used by staff if the need arises.  All transportation vehicles will have the First aid and COVID-19 equipment as listed in our safety plan herein.
18. Vehicles will have trash bags available for guests.  See the cleaning section of this plan for disposing of trash and cleaning of the trash bag and bin.
19. Gloves will be worn when handling and disposing of trash after each tour group.
20. The guide will clean and refill hand sanitizer and disinfectant wipe dispensers as needed.
21. Wicked adventures will clearly identify where guests should wait and strictly enforce physical distancing inside and outside of the property using floor demarcations and signage

Tour Protocols To Mitigate COVID-19

1. While on tours, face masks will not be required to be worn due to environmental factors affecting efficiency; heat and humidity render face masks useless as sweat wets the fabric, and breaks the protective barrier. When possible the guide will encourage the use of face masks.  Instead, Wicked Adventures will practice  social distancing and ensure separation between different tour groups and within groups when possible. Where social distancing is not possible, groups in close proximity will be required to  wear face masks.
2. Wicked Adventures will ensure that guests have access to hand sanitizer throughout the tour.
3. Wicked Adventures will maintain a maximum guide to guest ratio of 1:15 for land tours and 1:8 for marine tours. Where possible we will keep groups to families only and adhere to social distancing protocols while on tour.
4. Tour Guides will adhere to all protocols stipulated by private and public tour sites.
5. Driver/Tour guides will not make drop offs for the use of restaurants, food vendors and restrooms not approved.  Only the guests Gold Standard Resort will be accessed for these uses. 
6. If a “prepared lunch” or snacks are provided by the tour operator to the guests, the food must be provided by an establishment that can provide a verifiable trail of how the food was handled and by whom and will be Gold Standard approved.
7. Tips will  be placed in a container and not physically handled.  Currency will be sanitized at the end of the day using Eco Clean S6
8. Wicked Adventures will ensure social distancing is adhered to when patronizing artisans and gift shops.
9. CPR should be performed with proper PPE .
10. Doors should be opened by the guide for the guests to minimize touching of door handles, etc.  Guides will frequently wash and sanitize their hands.
11. Handling of tour equipment will be limited to the tour guide or other designated employees only.  Guides will frequently wash and sanitize their hands.
12. Sharing of tour equipment between guests will be prohibited. Reusable supplies, such as snorkels, will be thoroughly disinfected per our cleaning plan in our Gold Standard Safety Plan contained herein.
13. There will NOT! be an impromptu or unplanned stops with guests that bring them in contact with other individuals.
14. All tour equipment must not not be shared and must be sanitized prior to use by any guest per our cleaning procedures outlined in this plan.

Water Related Emergency

If the emergency is a diving or water related emergency follow the following procedure:

Diving Emergency Management Plan

The Diving Emergency Management Plan is used on each dive day. The plan is used in the event of a diving emergency and to plan all diving operations safely according to the NOAA Diving Regulations.

A. Dive Emergency Plan: Conscious, Alert, Diving Accident Victim

1. Evaluate victim’s (A)irway, (B)reathing and (C)irculation.

2. Call 911 to inform the local emergency dispatcher about the diving accident. The dispatcher will notify land transportation, Call 911, Belize Coast Guard, and the San Pedro or other recompression chamber.

         3. Put the victim on 100% oxygen using a demand valve or non-rebreather mask.

         4. Evaluate the victim for the type of diving injury.

                * Perform a rapid field neurological examination to assess problem areas.

                * Gather as much information about dive as possible.

                * Keep the dive computer with the victim.

                * Secure victim’s other dive gear for examination, do not disassemble gear.

                * Interview the victim’s buddy for information about the dive.

         5. If decompression illness is suspected, or any other type of compressed gas injury (arterial gas embolism, pneumothorax, etc.) keep the victim flat on his / her back – do not raise the victim’ feet . Place the victim on his / her side if nauseated or vomiting – keep the airway clear.

         6. The victim should be transported to the nearest hospital or doctor for evaluation first. Ask if the doctor is affiliated with the RECOMPRESSION CHAMBER  See Emergency contact information below:

                * If not nauseated and not experiencing altered levels of consciousness, give the victim hypertonic fluids during transportation to doctor or recompression chamber.

                * Continue oxygen administration.

                * Send the victim’s dive computer with him / her to the hospital with any other records, such as results of the rapid field neurological examination.

                * Keep the victim out of the sun and watch for shock.

         7. Based on the evaluation by the doctor at, the victim may be transported to the RECOMPRESSION CHAMBER]for treatment.

B. Dive Emergency Plan: Unconscious, Non-Responsive, Diving Accident Victim

         1. Evaluate victim’s A irway, B reathing and C irculation.

         2. Call 911 and call the Belize Coast Guard, or hail them on Channel 16 to report a diving accident.

         3. Put the victim on 100% oxygen at 15 liters per minute (15 lm) using a demand valve or non-rebreather mask. When administering 100% oxygen 15 lm, use a bag valve mask (BVM) if it is available and the rescuer is trained in proper administration of oxygen with the BVM.

         4. Perform cardio-pulmonary resuscitation, or rescue breathing if necessary. Ensure that the rescuer uses the proper PPE

         5. Evaluate the victim for the type of diving injury.

                * Gather as much information about dive as possible.

                * Keep the dive computer with the victim.

                * Secure victim’s other dive gear for examination, do not disassemble gear.

                * Interview the victim’s buddy for information about the dive.

         6. Transport the victim to the nearest harbor closest to the dive site for evacuation  by a local ambulance. The local ambulance will await the diver at the dock.

         7. Send the victim’s dive computer with him / her to the hospital with any other records.

         8. If there are vessel problems, call the Belize Coast Guard to arrange evacuation of the victim. The BCG evacuation team will coordinate with local hospitals or doctors. Only call for evacuation if the vessel is too far from shore, or it is unsafe to transport by vessel. Air evacuation can degrade a victim’s condition

C. Recompression Chamber Information

         1. Primary recompression chamber:

Emergency Phone: 501-226-2851

Phone: 501-226-3195

Fax: 501-226-2852

Email: sssbelize@aol.com

Dr. Otto Rodríguez: 501-16-3864

Antonia Guerrero: 501-16-3442

3. Alternate telephone numbers for recompression chambers or diving emergencies are:

* Divers Alert Network 24-hour emergency number: (919) 684-8111.

Equipment To Be Kept with the Tour Guides at all times

1. First Aid Kit
2. CPR/ADC PPE
3. Temperature Non Invasive Thermometer
4. N95 masks
5. Goggles/Eye Protection
6. Cleaning/Disinfecting Wipes
7. Hand Sanitizer
8. Bug Spray
9. Sun Block Lotion

BOAT/VESSELS CERTIFIED TO BE USED

1. EZ 2N JOY BZ0780
2. Johnny Boy BZ0613